Returns Policy

Our goal is to provide you with best in customer service, the highest quality goods, and of course, delicious coffee. We want you to be happy with your Papercup experience, so we strive to make sure our return policies reflect that.

Whole Bean Coffee - Coffee is perishable and our whole beans are roasted to order, so we're unable to accept returns on coffee. But don't worry—we're here to help! If there was an error with your order, please contact us at: info@papercupcoffee.co.uk within 30 days of your purchase. 

Everything Else - If you are dissatisfied with your order in any way, don’t hesitate to reach out to our Customer Support team about a return or exchange within 30 days of purchase. It's easy—just email us at : info@papercupcoffee.co.uk